Frequently Asked Questions
Q. How does the 360 video booth work?
A. Once guests are in the booth, the camera spins around to capture a 360-degree video. Software is used to incorporate special effects such as slow-motion into the videos. Once done, guests visit the sharing station where they can view the finished video and send it to themselves.
Q. What standard features do you offer?
A. Our standard features include unlimited video sessions, background music, video sharing and an onsite attendant.
Q. Can you print our videos?
A. No, we offer a video-only service.
Q. What areas do you service?
A. We are based out of Waldorf, MD and also service Washington, DC and Virginia. We will travel to neighboring states as well. * Mileage fees may apply.
Q. How much space is needed to set up the booth?
A. All we need is a designated 12x12' area within 15 feet of an electrical outlet.
Q. Can the 360 video booth be rented for outdoor events?
A. Yes, for an additional $50 fee. Please note video quality may vary during outdoor events. Access to electricity is still requested.
Q. How many people can fit in the booth?
A. Our 360 booth can comfortably fit 4 people per video session.
Q. Do you require a deposit?
A. In order to secure your date, a 50% deposit and signed contract will be required at the time of booking. The final payment will be due 2 days before the event.
Q. What happens if I have to cancel my booking?
A. When you pay your deposit we reserve your date and time and do not take any other reservations for that date and/or time. For this reason, all deposits are non-refundable and non-transferable, even in the event of date change, location change, or wedding cancellation.
Q. How long does it take to receive the 360 video?
A. If event location has on site wifi, videos can be available as soon as the user sends it to their email, if not We use a hotspot during events to set up instant sharing stations. On average, videos are available for viewing on the sharing station within 30 seconds.